Code of Governance

This Code of Governance outlines the principles and practices that guide the leadership, management, and operations of DMAC Living Solutions, a private limited healthcare provider in Ireland that delivers services to individuals with mental health needs, disabilities, older persons, and young people.

Purpose

To promote transparency, accountability, person-centred care, and continuous improvement across the organisation. This Code supports compliance with HIQA standards, relevant legislation, and best practices in governance.

Governance Structure

  • The Board of Directors provides strategic oversight and ensures the organisation meets its statutory and regulatory obligations.
  • The Executive Team manages day-to-day operations and service delivery.
  • The Person in Charge (PIC) is responsible for the governance of each designated centre.
  • Quality and Risk Committees ensure clinical and corporate governance systems are in place and functioning.

 Key Principles

  • Accountability: All staff and leadership are accountable for safe and effective service delivery.
  • Transparency: Decisions and actions are clearly documented and communicated.
  • Integrity: Ethical conduct is expected in all activities.
  • Inclusivity: Individuals receiving care are actively involved in decisions about their support.
  • Continuous Improvement: The organisation is committed to learning, development, and evidence-based practice.

Legal and Regulatory Compliance

  • Operate in accordance with the Companies Act 2014, Health Act 2007, HIQA standards, GDPR, and Safeguarding Vulnerable Persons policy.
  • All services must be delivered in line with the Statement of Purpose.

Risk and Quality Management

  • Regular risk assessments are carried out across all areas of service delivery.
  • Incident and complaint logs are maintained and reviewed.
  • Quality improvement plans are implemented and monitored.

Human Resources and Staffing

  • Staff are recruited fairly, Garda vetted, trained, and supported through supervision and development.
  • Roles and responsibilities are clearly defined.

Stakeholder Engagement

  • Service users and their families are consulted and involved in service planning and review.
  • Feedback mechanisms are in place to promote participation and accountability.

Financial Management

  • The organisation maintains accurate financial records and complies with statutory requirements.
  • Budgets are managed in line with service needs and governance oversight.
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